Shipping & Returns

 

How long does it take for delivery?

 

 

 

 

 

 

What are the charges for postage?

If we have the item in stock it will be shipped 1-3 working days. If there is to be a delay beyond this we will notify you by email.

(Please note some items on the web page do state if there is a time period needed to fulfill the order)

Once your item is despatched Aus Post deliver within Australia  1-6 working days.

New Zealand 4- 6 working days approximately.

For Australia orders Express post is available at extra charges.please contact us on ordering if you would like express mail at additional costs. ( This service is not available for overseas orders)

 

 FREE POPSTAGE for orders over $80 ( within Australia only) 

Australia- orders under $80 - $11.00 postage

New Zealand - all orders  $19.50

Are there any delivery charges? Delivery charges are detailed after you enter your personal details but prior to completing your order. You can still cancel your order at this stage if you wish. The full amount of your order including freight is displayed before you finalise the order.
Can I return an item? If your product is faulty, you may return .You must do so within 30 days and it must be in its original condition. Please send us an email detailing your request and we will be happy to let you know the procedure to use.
 

 

I am not in Australia, can I still make a purchase? We accept orders overseas orders by contacting us by email , stating your country & we can supply a cost for postage.
Do I have to pay in Australian Dollars? Yes, our server only accepts payments in Australian Dollars. However, when the amount is charged to your credit card account it will be automatically converted to your local currency by the card provider. We do not have access to the exact exchange rate each card provider uses at the time, however you can use our Currency Converter as a guide.